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Clientship’s MD recognised as a global influencer in Customer Service

By |July 6th, 2020|Categories: Sin categoría @en|Tags: , , , , , , |

We are delighted that Christopher Brooks, CEO Clientship has been recognised in a recent influencers poll created by ProcedureFlow. Whilst we accept recognition and reward is truly earned from clients, colleagues and for contribution back [...]

South East Europe Customer Experience Awards are ‘virtually’ here!

By |April 30th, 2020|Categories: Clientship UK, Customer Experience, Sin categoría @en|Tags: , , , , , , , , , , , |

Having been involved with one event which was taken online and one which was shelved for 6 months, I will take the former over the later every time. So it's great to see the South [...]

SHED TALK – A new platform for Covid19 CX discussions

By |April 23rd, 2020|Categories: Sin categoría @en|Tags: , , , , , , , , , |

In lockdown, we can forget to have those fruitful discussions we took for granted over lunch. at the water cooler or with colleagues at hospitality events. So we have launched a new alternative 3rd place [...]

Clientship’s Customer Experience Leadership Interviews recognised

By |April 23rd, 2020|Categories: Sin categoría @en|

We are delighted that MyCustomer has recognised the CX Leaders interview series completed by our very own CX spokesperson, Christopher Brooks. Christopher has quizzed leaders from different sectors about their approach, successes and lessons learned [...]

Customer Experience Matters, more now than ever before

By |March 19th, 2020|Categories: Customer Experience, United Kingdom|Tags: , , , , , , , |

With the current health crisis, we are all moving through unchartered waters. Some organisations are relying on their customer experience principles to help shape their decision making. We've seen some extraordinary gestures of goodwill towards [...]

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