Clientship Building Blocks
These are the bricks we use to create seamless environments around customer centricity. They allow us to provide precisely what is required and provide our customers with the flexibility their business needs.
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Here we have a brief description of each of our Lego-like components. They have been developed for years and can be combined to define ad hoc solutions based on solid pillars, thus generating adaptation and efficiency simultaneously.
1
Database management building blocks - Oracle connector
- Microsoft SQL connector
- PostgreSQL connector
- MongoDB connector
- Database orchestrator
2
Business Process building blocks - Webservice integrator
- SOAP / REST connector
- WSDL Generator
- Business process orchestrator
3
Messaging building blocks - Email / SMS / MMS connector
- WhatsApp connector
- HTML / SMS designing tool
- Messaging orchestrator
4
Action plans building blocks - Best Practices library module
- A.I. recommendation module
- Action plan interface
5
Co-creation building blocks - Co-creation survey connector
- Co-creation widgets
6
Surveys building blocks - Survey integrator
- App / Web survey connector
- Survey widgets
7
Data report building blocks - Incident management orchestrator
- Resolution interface
- Close the loop module
- Alert integration module
8
Project Management building blocks - Task management interface
- Gantt interface
- Project orchestrator
9
AI building blocks - Neural network for text analytics
- Neural network for alert generation
- Customer behavior prediction module
- KPI prediction module
10
Alerts building blocks - Incident management orchestrator
- Resolution interface
- Close the loop module
- Alert integration module
11
Internal communication building blocks - Workspace module
- Internal communication channel module
- Gaming module