With the current health crisis, we are all moving through unchartered waters. Some organisations are relying on their customer experience principles to help shape their decision making. We’ve seen some extraordinary gestures of goodwill towards customer and employees. There is so much out there which is essential to share in these times.

With this in mind, to make it easier to review what’s going on, we have launched Customer Experience Matters to share such stories. Sign up to our frequent bulletin to learn how companies from across the globe are changing their customer experience to get through to the other side.

To recieve the Customer Experience Matters update, sign up  by clicking HERE.