We are delighted that MyCustomer has recognised the CX Leaders interview series completed by our very own CX spokesperson, Christopher Brooks. Christopher has quizzed leaders from different sectors about their approach, successes and lessons learned in delivering their customer experience strategies. Thanks goes out to the representatives from Volvo, Marriotts, Abanca, Hrvatsiki, Newcastle Building Society, SmartestEnergy and Yorkshire Building Society for their contributions.

If you feel you have a CX leaders story to tell, we’d love to hear it. Please email christopher.brooks@clientship.com

The collection of leadership stories is part of MyCustomer’s search for the 2020 CX Leader of the Year. Now in its second year, arguably the most prestigious award for an individual to achieve is open for entrants. If you think you have achieved a significant leap forward with your company or a colleague deserves the recognition, then please apply. This link takes you to the CX Leaders of the Year website. The results will be announced later this year.