In the continuing interview series with CX Leaders, Clientship’s Christopher Brooks meets with Marie-Laure Blaise. As head of marketing for Marriot Mauritius, Marie-Laure is an expert in HNW guest experience. She shares her expertise on how to exceed guest expectations in this article previously published in MyCustomer.

https://www.mycustomer.com/customer-experience/voice-of-the-customer/lessons-in-delivering-luxurious-consistent-customer

The CX Leaders series has featured companies such as Volvo and Virgin, with contributions from Croatia (Hvatskia Telecom), Spain (Abanca) and now Mauritius. If you know a CX leader  who has a story to inspire others, contact christopher.brooks@clientship.com

 

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