Customer Experience Superheroes – Series 2 kicks off with a focus on cultural variances in CX

Following the success of Series 1 of our Customer Experience Superheroes, we've kicked off Series 2 by interviewing CX professional Carlos Espinosa. Carlos has being delivering CX transformational projects for clients in Europe and South America, so is perfectly placed to share his views on the differences and similarities in CX across borders. In this [...]