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lockdown

/Tag:lockdown

The impact of Covid-19 on consumers will change customer experience forever

Since March 2020, we have been tracking the impact of the forced lockdown caused by Covid-19 has had on consumers. We have also been observing the way in which companies have responded to the pandemic crisis. This has been in terms of their response to their customers, as well as employees, their communities (local economy [...]

Clientship’CX Superheroes podcast series reaches new heights

We are delighted to be recognised by Buzzsprout, podcast platform for achieving 2,000 downloads of our CX Superheroes podcast series. Featuring on Spotify, Apple Podcasts, Stitcher and Google Podcasts, the series hosted by Clientship's MD Christopher Brooks has been running for less than 6 months. But the topic has really appealled to the CX Community. [...]

By |July 9th, 2020|Sin categoría @en|0 Comments

South East Europe Customer Experience Awards are ‘virtually’ here!

Having been involved with one event which was taken online and one which was shelved for 6 months, I will take the former over the later every time. So it's great to see the South East Europe Customer Experience Awards 2020 are still happening on May 29th 2020. They have been switched to a virtual [...]

SHED TALK – A new platform for Covid19 CX discussions

In lockdown, we can forget to have those fruitful discussions we took for granted over lunch. at the water cooler or with colleagues at hospitality events. So we have launched a new alternative 3rd place for Customer Experience practitioners and professionals to head to - the garden shed! That's right we invite anyone who wants [...]

By |April 23rd, 2020|Sin categoría @en|0 Comments

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